Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Personal Identification Information: Name, email address, phone number, and address.

• Health Information: Details related to your perinatal care, mental health, and other relevant health information you may provide.

• Payment Information: Credit card details, billing address, and other payment-related information.

• Technical Information: IP address, browser type, device information, and usage data collected through cookies and other tracking technologies.

How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To schedule appointments, provide therapy sessions, and offer perinatal support.

• To Communicate: To respond to inquiries, send reminders, and provide updates related to your therapy and our services.

• For Billing and Payments: To process payments for services rendered.

• To Improve Our Services: To analyze how our services are used and to enhance our offerings.

• To Comply with Legal Obligations: To comply with legal and regulatory requirements.

How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party service providers who assist us in providing services, such as payment processors and IT service providers.

• For Legal Reasons: We may disclose your information if required by law or in response to a valid legal request.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files placed on your device that help us understand how you use our Website and improve our services.

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Website.

Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information transmitted online.

• Access Controls: We restrict access to personal information to authorized personnel only.

• Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct any inaccuracies in your personal information.

• Deletion: Request that we delete your personal information, subject to certain legal obligations.

• Opt Out: Opt out of receiving marketing communications from us.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our Website and indicate the effective date of the update. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at juliette@nestingspace.com.au.